{"id":462,"date":"2023-05-09T23:09:17","date_gmt":"2023-05-09T21:09:03","guid":{"rendered":"https:\/\/ekahi-surfboards.com\/?page_id=462"},"modified":"2026-09-02T17:40:42","modified_gmt":"2026-09-02T15:40:42","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/ekahi-surfboards.com\/fr\/terms-of-sale\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"
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Terms and Conditions of Sale \u2013 EKAHI SURFBOARDS<\/strong><\/p>\n

1. Acceptance of Terms and Conditions<\/strong>
By using our website and purchasing our products, you agree to these Terms and Conditions.<\/p>\n

2. Orders and Payment<\/strong>
2.1 We reserve the right to refuse any order for legitimate reasons.
2.2 Product prices are listed in euros and may be changed at any time; however, the price applied to your order is the price displayed at the time your order is confirmed.
2.3 Payment can be made by credit card or any other accepted method on our website.
2.4 All payments are processed securely.<\/p>\n

3. Delivery<\/strong>
3.1 We are committed to delivering the products within the timeframes indicated on our website.
3.2 Delivery times may vary depending on your location and import restrictions in your country.
3.3 We are not responsible for delivery delays caused by events beyond our control.
3.4 Shipping fees are shown at checkout and depend on the delivery location.<\/p>\n

4. Returns and Refunds<\/strong>
4.1 We accept returns of unused products, including surfboards, within 14 days of delivery.
4.2 Opened or used products are not eligible for return or refund, except in the case of a manufacturing defect.
4.3 Each board is inspected before shipping to ensure it is in good condition. If you receive a defective board, please contact us as soon as possible after delivery to arrange a return and refund.
4.4 We understand that products may be damaged during shipping, which is why we take all necessary precautions to protect them during transit. If you receive a damaged product, please refuse the delivery and contact us immediately to arrange an exchange or refund.
4.5 We cannot accept returns or refunds for used surfboards or those damaged due to normal wear and tear. We encourage customers to carefully inspect the board before use and follow maintenance instructions to ensure a long product lifespan. (See FAQ section)
4.6 Return shipping costs are the customer’s responsibility, except in the case of a manufacturing defect.<\/p>\n

5. Intellectual Property<\/strong>
5.1 All content on our website is the intellectual property of our company and may not be used for commercial purposes without prior authorization.
5.2 The trademarks and logos on our website are the property of our company and may not be used without prior authorization.<\/p>\n

6. Liability<\/strong>
6.1 To the extent permitted by applicable law, we are not liable for indirect damage resulting from the use of our products or website. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which cannot be excluded or limited under applicable law, nor does it affect your statutory rights as a consumer.
6.2 The products we sell can be dangerous if not used properly; we are not liable for damage caused by improper use. (See FAQ section)
6.3 We are not liable for damage caused by third parties, including carriers and third-party service providers.<\/p>\n

7. Modification of Terms and Conditions<\/strong>
7.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be published on our website.
7.2 By continuing to use our website after changes are published, you agree to the updated Terms and Conditions.<\/p>\n

8. Termination<\/strong>
8.1 We reserve the right to unilaterally cancel any order if the customer fails to comply with these Terms and Conditions.
8.2 Termination results in the cancellation of the order and a refund of any amounts already paid.<\/p>\n

9. Warranty and Repairs<\/strong>
9.1 Our products are guaranteed against manufacturing defects for 2 years from the date of purchase.
9.2 The warranty does not cover damage caused by incorrect or abusive use of the products.
9.3 If you encounter a problem with a product purchased on our website, please contact our customer service (via Instagram or email) to arrange a repair or replacement.<\/p>\n

10. Personal Data Protection<\/strong>
10.1 We are committed to respecting the privacy of our customers and protecting their personal data in accordance with applicable regulations.
10.2 Data collected during an order (name, address, email, phone number, etc.) is necessary for order processing and will be shared only with our payment processor and shipping providers strictly for the purpose of fulfilling your order. It will not be sold or shared with third parties for marketing purposes.
10.3 Customers may access, modify, or delete their personal data by contacting our customer service (via Instagram or email), and have the right to lodge a complaint with the relevant data protection authority (CNIL in France).<\/p>\n

11. Jurisdiction and Applicable Law<\/strong>
11.1 Any dispute related to these Terms and Conditions or the use of our website will be subject to the exclusive jurisdiction of the competent courts in our place of establishment.
11.2 These Terms and Conditions are governed by and interpreted according to the laws in force in the country where we are established.<\/p>\n

12. Language and Communication<\/strong>
12.1 These Terms and Conditions are originally written in French; in the event of any discrepancy between the French and English versions, the French version shall prevail.
12.2 Communication between customers and our customer service may be conducted in French or English.<\/p>\n

13. Product Availability<\/strong>
13.1 Products offered on our website are available while stocks last.
13.2 If a product becomes unavailable after an order is placed, we will inform the customer as soon as possible and offer an alternative or a refund.<\/p>\n

14. Force Majeure<\/strong>
14.1 We cannot be held responsible for the failure to fulfill our obligations due to a force majeure event.
14.2 A force majeure event is an unforeseeable, unavoidable, and external event that makes it impossible to fulfill our obligations.<\/p>\n

    <\/ol>\n\n

    Voici la traduction en fran\u00e7ais du texte corrig\u00e9 :<\/p>\n

    \n

    Conditions G\u00e9n\u00e9rales de Vente \u2013 EKAHI SURFBOARDS<\/strong><\/p>\n

    1. Acceptation des Conditions G\u00e9n\u00e9rales de Vente<\/strong>
    En utilisant notre site internet et en achetant nos produits, vous acceptez les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.<\/p>\n

    2. Commandes et Paiement<\/strong>
    2.1 Nous nous r\u00e9servons le droit de refuser toute commande pour un motif l\u00e9gitime.
    2.2 Les prix des produits sont indiqu\u00e9s en euros et peuvent \u00eatre modifi\u00e9s \u00e0 tout moment ; toutefois, le prix appliqu\u00e9 \u00e0 votre commande est celui affich\u00e9 au moment de la confirmation de votre commande.
    2.3 Le paiement peut \u00eatre effectu\u00e9 par carte bancaire ou par tout autre moyen accept\u00e9 sur notre site.
    2.4 Tous les paiements sont trait\u00e9s de mani\u00e8re s\u00e9curis\u00e9e.<\/p>\n

    3. Livraison<\/strong>
    3.1 Nous nous engageons \u00e0 livrer les produits dans les d\u00e9lais indiqu\u00e9s sur notre site.
    3.2 Les d\u00e9lais de livraison peuvent varier selon votre localisation et les restrictions d’importation de votre pays.
    3.3 Nous ne sommes pas responsables des retards de livraison caus\u00e9s par des \u00e9v\u00e9nements \u00e9chappant \u00e0 notre contr\u00f4le.
    3.4 Les frais de livraison sont indiqu\u00e9s lors du paiement et d\u00e9pendent du lieu de livraison.<\/p>\n

    4. Retours et Remboursements<\/strong>
    4.1 Nous acceptons les retours de produits non utilis\u00e9s, y compris les planches de surf, dans un d\u00e9lai de 14 jours \u00e0 compter de la livraison.
    4.2 Les produits ouverts ou utilis\u00e9s ne sont pas \u00e9ligibles au retour ou au remboursement, sauf en cas de d\u00e9faut de fabrication.
    4.3 Chaque planche est inspect\u00e9e avant exp\u00e9dition afin de garantir son bon \u00e9tat. Si vous recevez une planche d\u00e9fectueuse, veuillez nous contacter d\u00e8s que possible apr\u00e8s la livraison afin d’organiser un retour et un remboursement.
    4.4 Nous savons que des produits peuvent \u00eatre endommag\u00e9s pendant le transport, c’est pourquoi nous prenons toutes les pr\u00e9cautions n\u00e9cessaires pour les prot\u00e9ger durant l’acheminement. Si vous recevez un produit endommag\u00e9, merci de refuser la livraison et de nous contacter imm\u00e9diatement afin d’organiser un \u00e9change ou un remboursement.
    4.5 Nous ne pouvons pas accepter les retours ou remboursements de planches de surf utilis\u00e9es ou endommag\u00e9es en raison d’une usure normale. Nous encourageons nos clients \u00e0 inspecter soigneusement la planche avant utilisation et \u00e0 suivre les consignes d’entretien afin de garantir une longue dur\u00e9e de vie du produit. (Voir la rubrique FAQ)
    4.6 Les frais de retour sont \u00e0 la charge du client, sauf en cas de d\u00e9faut de fabrication.<\/p>\n

    5. Propri\u00e9t\u00e9 Intellectuelle<\/strong>
    5.1 L’ensemble du contenu de notre site internet est la propri\u00e9t\u00e9 intellectuelle de notre soci\u00e9t\u00e9 et ne peut \u00eatre utilis\u00e9 \u00e0 des fins commerciales sans autorisation pr\u00e9alable.
    5.2 Les marques et logos pr\u00e9sents sur notre site sont la propri\u00e9t\u00e9 de notre soci\u00e9t\u00e9 et ne peuvent \u00eatre utilis\u00e9s sans autorisation pr\u00e9alable.<\/p>\n

    6. Responsabilit\u00e9<\/strong>
    6.1 Dans la limite permise par la loi applicable, nous ne sommes pas responsables des dommages indirects r\u00e9sultant de l’utilisation de nos produits ou de notre site. Rien dans les pr\u00e9sentes Conditions n’exclut ni ne limite notre responsabilit\u00e9 en cas de d\u00e9c\u00e8s ou de dommage corporel caus\u00e9 par notre n\u00e9gligence, en cas de fraude, ou pour toute autre responsabilit\u00e9 qui ne peut \u00eatre exclue ou limit\u00e9e en vertu de la loi applicable, et n’affecte pas vos droits l\u00e9gaux en tant que consommateur.
    6.2 Les produits que nous vendons peuvent pr\u00e9senter un danger s’ils ne sont pas utilis\u00e9s correctement ; nous ne sommes pas responsables des dommages caus\u00e9s par une utilisation inappropri\u00e9e. (Voir la rubrique FAQ)
    6.3 Nous ne sommes pas responsables des dommages caus\u00e9s par des tiers, y compris les transporteurs et prestataires de services tiers.<\/p>\n

    7. Modification des Conditions G\u00e9n\u00e9rales de Vente<\/strong>
    7.1 Nous nous r\u00e9servons le droit de modifier ces Conditions G\u00e9n\u00e9rales de Vente \u00e0 tout moment. Les modifications seront publi\u00e9es sur notre site.
    7.2 En continuant \u00e0 utiliser notre site apr\u00e8s la publication des modifications, vous acceptez les Conditions G\u00e9n\u00e9rales de Vente mises \u00e0 jour.<\/p>\n

    8. R\u00e9siliation<\/strong>
    8.1 Nous nous r\u00e9servons le droit d’annuler unilat\u00e9ralement toute commande si le client ne respecte pas les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente.
    8.2 La r\u00e9siliation entra\u00eene l’annulation de la commande et le remboursement des sommes d\u00e9j\u00e0 vers\u00e9es.<\/p>\n

    9. Garantie et R\u00e9parations<\/strong>
    9.1 Nos produits sont garantis contre les d\u00e9fauts de fabrication pendant 2 ans \u00e0 compter de la date d’achat.
    9.2 La garantie ne couvre pas les dommages caus\u00e9s par une utilisation incorrecte ou abusive des produits.
    9.3 Si vous rencontrez un probl\u00e8me avec un produit achet\u00e9 sur notre site, veuillez contacter notre service client (via Instagram ou par email) afin d’organiser une r\u00e9paration ou un remplacement.<\/p>\n

    10. Protection des Donn\u00e9es Personnelles<\/strong>
    10.1 Nous nous engageons \u00e0 respecter la vie priv\u00e9e de nos clients et \u00e0 prot\u00e9ger leurs donn\u00e9es personnelles conform\u00e9ment \u00e0 la r\u00e9glementation applicable.
    10.2 Les donn\u00e9es collect\u00e9es lors d’une commande (nom, adresse, email, num\u00e9ro de t\u00e9l\u00e9phone, etc.) sont n\u00e9cessaires au traitement de la commande et ne seront partag\u00e9es qu’avec notre prestataire de paiement et nos transporteurs, uniquement dans le but d’ex\u00e9cuter votre commande. Elles ne seront ni vendues ni partag\u00e9es avec des tiers \u00e0 des fins commerciales.
    10.3 Les clients peuvent acc\u00e9der, modifier ou supprimer leurs donn\u00e9es personnelles en contactant notre service client (via Instagram ou par email), et disposent du droit d’introduire une r\u00e9clamation aupr\u00e8s de l’autorit\u00e9 de protection des donn\u00e9es comp\u00e9tente (la CNIL en France).<\/p>\n

    11. Juridiction et Loi Applicable<\/strong>
    11.1 Tout litige relatif aux pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente ou \u00e0 l’utilisation de notre site sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux du lieu de notre \u00e9tablissement.
    11.2 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente sont r\u00e9gies et interpr\u00e9t\u00e9es conform\u00e9ment \u00e0 la loi en vigueur dans le pays o\u00f9 nous sommes \u00e9tablis.<\/p>\n

    12. Langue et Communication<\/strong>
    12.1 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente sont r\u00e9dig\u00e9es \u00e0 l’origine en fran\u00e7ais ; en cas de divergence entre les versions fran\u00e7aise et anglaise, la version fran\u00e7aise pr\u00e9vaudra.
    12.2 La communication entre les clients et notre service client peut se faire en fran\u00e7ais ou en anglais.<\/p>\n

    13. Disponibilit\u00e9 des Produits<\/strong>
    13.1 Les produits propos\u00e9s sur notre site sont disponibles dans la limite des stocks disponibles.
    13.2 Si un produit devient indisponible apr\u00e8s qu’une commande a \u00e9t\u00e9 pass\u00e9e, nous en informerons le client dans les meilleurs d\u00e9lais et proposerons une alternative ou un remboursement.<\/p>\n

    14. Force Majeure<\/strong>
    14.1 Nous ne pourrons \u00eatre tenus responsables du manquement \u00e0 nos obligations en raison d’un cas de force majeure.
    14.2 Un cas de force majeure est un \u00e9v\u00e9nement impr\u00e9visible, insurmontable et ext\u00e9rieur qui rend impossible l’ex\u00e9cution de nos obligations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Terms and Conditions of Sale \u2013 EKAHI SURFBOARDS 1. Acceptance of Terms and ConditionsBy using our website and purchasing our products, you agree to these Terms and Conditions. 2. Orders and Payment2.1 We reserve the right to refuse any order for legitimate reasons.2.2 Product prices are listed in euros and may be changed at any time; however, the price applied to your order is the price displayed at the time your order is confirmed.2.3 Payment can be made by credit card or any other accepted method on our website.2.4 All payments are processed securely. 3. Delivery3.1 We are committed to delivering the products within the timeframes indicated on our website.3.2 Delivery times may vary depending on your location and import restrictions in your country.3.3 We are not responsible for delivery delays caused by events beyond our control.3.4 Shipping fees are shown at checkout and depend on the delivery location. 4. Returns and Refunds4.1 We accept returns of unused products, including surfboards, within 14 days of delivery.4.2 Opened or used products are not eligible for return or refund, except in the case of a manufacturing defect.4.3 Each board is inspected before shipping to ensure it is in good condition. If you receive a defective board, please contact us as soon as possible after delivery to arrange a return and refund.4.4 We understand that products may be damaged during shipping, which is why we take all necessary precautions to protect them during transit. If you receive a damaged product, please refuse the delivery and contact us immediately to arrange an exchange or refund.4.5 We cannot accept returns or refunds for used surfboards or those damaged due to normal wear and tear. We encourage customers to carefully inspect the board before use and follow maintenance instructions to ensure a long product lifespan. (See FAQ section)4.6 Return shipping costs are the customer’s responsibility, except in the case of a manufacturing defect. 5. Intellectual Property5.1 All content on our website is the intellectual property of our company and may not be used for commercial purposes without prior authorization.5.2 The trademarks and logos on our website are the property of our company and may not be used without prior authorization. 6. Liability6.1 To the extent permitted by applicable law, we are not liable for indirect damage resulting from the use of our products or website. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which cannot be excluded or limited under applicable law, nor does it affect your statutory rights as a consumer.6.2 The products we sell can be dangerous if not used properly; we are not liable for damage caused by improper use. (See FAQ section)6.3 We are not liable for damage caused by third parties, including carriers and third-party service providers. 7. Modification of Terms and Conditions7.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be published on our website.7.2 By continuing to use our website after changes are published, you agree to the updated Terms and Conditions. 8. Termination8.1 We reserve the right to unilaterally cancel any order if the customer fails to comply with these Terms and Conditions.8.2 Termination results in the cancellation of the order and a refund of any amounts already paid. 9. Warranty and Repairs9.1 Our products are guaranteed against manufacturing defects for 2 years from the date of purchase.9.2 The warranty does not cover damage caused by incorrect or abusive use of the products.9.3 If you encounter a problem with a product purchased on our website, please contact our customer service (via Instagram or email) to arrange a repair or replacement. 10. Personal Data Protection10.1 We are committed to respecting the privacy of our customers and protecting their personal data in accordance with applicable regulations.10.2 Data collected during an order (name, address, email, phone number, etc.) is necessary for order processing and will be shared only with our payment processor and shipping providers strictly for the purpose of fulfilling your order. It will not be sold or shared with third parties for marketing purposes.10.3 Customers may access, modify, or delete their personal data by contacting our customer service (via Instagram or email), and have the right to lodge a complaint with the relevant data protection authority (CNIL in France). 11. Jurisdiction and Applicable Law11.1 Any dispute related to these Terms and Conditions or the use of our website will be subject to the exclusive jurisdiction of the competent courts in our place of establishment.11.2 These Terms and Conditions are governed by and interpreted according to the laws in force in the country where we are established. 12. Language and Communication12.1 These Terms and Conditions are originally written in French; in the event of any discrepancy between the French and English versions, the French version shall prevail.12.2 Communication between customers and our customer service may be conducted in French or English. 13. Product Availability13.1 Products offered on our website are available while stocks last.13.2 If a product becomes unavailable after an order is placed, we will inform the customer as soon as possible and offer an alternative or a refund. 14. Force Majeure14.1 We cannot be held responsible for the failure to fulfill our obligations due to a force majeure event.14.2 A force majeure event is an unforeseeable, unavoidable, and external event that makes it impossible to fulfill our obligations. Voici la traduction en fran\u00e7ais du texte corrig\u00e9 : Conditions G\u00e9n\u00e9rales de Vente \u2013 EKAHI SURFBOARDS 1. Acceptation des Conditions G\u00e9n\u00e9rales de VenteEn utilisant notre site internet et en achetant nos produits, vous acceptez les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente. 2. Commandes et Paiement2.1 Nous nous r\u00e9servons le droit de refuser toute commande pour un motif l\u00e9gitime.2.2 Les prix des produits sont indiqu\u00e9s en euros et peuvent \u00eatre modifi\u00e9s \u00e0 tout moment ; toutefois, le prix appliqu\u00e9 \u00e0 votre commande est celui affich\u00e9 au moment de la confirmation de votre commande.2.3 Le paiement peut \u00eatre<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-462","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions of Sale | Ekahi surfboards<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions of Sale | Ekahi surfboards\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions of Sale \u2013 EKAHI SURFBOARDS 1. Acceptance of Terms and ConditionsBy using our website and purchasing our products, you agree to these Terms and Conditions. 2. Orders and Payment2.1 We reserve the right to refuse any order for legitimate reasons.2.2 Product prices are listed in euros and may be changed at any time; however, the price applied to your order is the price displayed at the time your order is confirmed.2.3 Payment can be made by credit card or any other accepted method on our website.2.4 All payments are processed securely. 3. Delivery3.1 We are committed to delivering the products within the timeframes indicated on our website.3.2 Delivery times may vary depending on your location and import restrictions in your country.3.3 We are not responsible for delivery delays caused by events beyond our control.3.4 Shipping fees are shown at checkout and depend on the delivery location. 4. Returns and Refunds4.1 We accept returns of unused products, including surfboards, within 14 days of delivery.4.2 Opened or used products are not eligible for return or refund, except in the case of a manufacturing defect.4.3 Each board is inspected before shipping to ensure it is in good condition. If you receive a defective board, please contact us as soon as possible after delivery to arrange a return and refund.4.4 We understand that products may be damaged during shipping, which is why we take all necessary precautions to protect them during transit. If you receive a damaged product, please refuse the delivery and contact us immediately to arrange an exchange or refund.4.5 We cannot accept returns or refunds for used surfboards or those damaged due to normal wear and tear. We encourage customers to carefully inspect the board before use and follow maintenance instructions to ensure a long product lifespan. (See FAQ section)4.6 Return shipping costs are the customer’s responsibility, except in the case of a manufacturing defect. 5. Intellectual Property5.1 All content on our website is the intellectual property of our company and may not be used for commercial purposes without prior authorization.5.2 The trademarks and logos on our website are the property of our company and may not be used without prior authorization. 6. Liability6.1 To the extent permitted by applicable law, we are not liable for indirect damage resulting from the use of our products or website. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which cannot be excluded or limited under applicable law, nor does it affect your statutory rights as a consumer.6.2 The products we sell can be dangerous if not used properly; we are not liable for damage caused by improper use. (See FAQ section)6.3 We are not liable for damage caused by third parties, including carriers and third-party service providers. 7. Modification of Terms and Conditions7.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be published on our website.7.2 By continuing to use our website after changes are published, you agree to the updated Terms and Conditions. 8. Termination8.1 We reserve the right to unilaterally cancel any order if the customer fails to comply with these Terms and Conditions.8.2 Termination results in the cancellation of the order and a refund of any amounts already paid. 9. Warranty and Repairs9.1 Our products are guaranteed against manufacturing defects for 2 years from the date of purchase.9.2 The warranty does not cover damage caused by incorrect or abusive use of the products.9.3 If you encounter a problem with a product purchased on our website, please contact our customer service (via Instagram or email) to arrange a repair or replacement. 10. Personal Data Protection10.1 We are committed to respecting the privacy of our customers and protecting their personal data in accordance with applicable regulations.10.2 Data collected during an order (name, address, email, phone number, etc.) is necessary for order processing and will be shared only with our payment processor and shipping providers strictly for the purpose of fulfilling your order. It will not be sold or shared with third parties for marketing purposes.10.3 Customers may access, modify, or delete their personal data by contacting our customer service (via Instagram or email), and have the right to lodge a complaint with the relevant data protection authority (CNIL in France). 11. Jurisdiction and Applicable Law11.1 Any dispute related to these Terms and Conditions or the use of our website will be subject to the exclusive jurisdiction of the competent courts in our place of establishment.11.2 These Terms and Conditions are governed by and interpreted according to the laws in force in the country where we are established. 12. Language and Communication12.1 These Terms and Conditions are originally written in French; in the event of any discrepancy between the French and English versions, the French version shall prevail.12.2 Communication between customers and our customer service may be conducted in French or English. 13. Product Availability13.1 Products offered on our website are available while stocks last.13.2 If a product becomes unavailable after an order is placed, we will inform the customer as soon as possible and offer an alternative or a refund. 14. Force Majeure14.1 We cannot be held responsible for the failure to fulfill our obligations due to a force majeure event.14.2 A force majeure event is an unforeseeable, unavoidable, and external event that makes it impossible to fulfill our obligations. Voici la traduction en fran\u00e7ais du texte corrig\u00e9 : Conditions G\u00e9n\u00e9rales de Vente \u2013 EKAHI SURFBOARDS 1. Acceptation des Conditions G\u00e9n\u00e9rales de VenteEn utilisant notre site internet et en achetant nos produits, vous acceptez les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente. 2. Commandes et Paiement2.1 Nous nous r\u00e9servons le droit de refuser toute commande pour un motif l\u00e9gitime.2.2 Les prix des produits sont indiqu\u00e9s en euros et peuvent \u00eatre modifi\u00e9s \u00e0 tout moment ; toutefois, le prix appliqu\u00e9 \u00e0 votre commande est celui affich\u00e9 au moment de la confirmation de votre commande.2.3 Le paiement peut \u00eatre\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ekahi-surfboards.com\/fr\/terms-of-sale\/\" \/>\n<meta property=\"og:site_name\" content=\"Ekahi surfboards\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Ekahi-Surfboards\/61578219723353\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-02T15:40:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ekahi-surfboards.com\\\/terms-of-sale\\\/\",\"url\":\"https:\\\/\\\/ekahi-surfboards.com\\\/terms-of-sale\\\/\",\"name\":\"Terms and Conditions of Sale | Ekahi surfboards\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ekahi-surfboards.com\\\/#website\"},\"datePublished\":\"2023-05-09T21:09:03+00:00\",\"dateModified\":\"2026-09-02T15:40:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ekahi-surfboards.com\\\/terms-of-sale\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ekahi-surfboards.com\\\/terms-of-sale\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ekahi-surfboards.com\\\/terms-of-sale\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/ekahi-surfboards.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions of Sale\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ekahi-surfboards.com\\\/#website\",\"url\":\"https:\\\/\\\/ekahi-surfboards.com\\\/\",\"name\":\"Ekahi surfboards\",\"description\":\"Engineered for speed. 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Acceptance of Terms and ConditionsBy using our website and purchasing our products, you agree to these Terms and Conditions. 2. Orders and Payment2.1 We reserve the right to refuse any order for legitimate reasons.2.2 Product prices are listed in euros and may be changed at any time; however, the price applied to your order is the price displayed at the time your order is confirmed.2.3 Payment can be made by credit card or any other accepted method on our website.2.4 All payments are processed securely. 3. Delivery3.1 We are committed to delivering the products within the timeframes indicated on our website.3.2 Delivery times may vary depending on your location and import restrictions in your country.3.3 We are not responsible for delivery delays caused by events beyond our control.3.4 Shipping fees are shown at checkout and depend on the delivery location. 4. Returns and Refunds4.1 We accept returns of unused products, including surfboards, within 14 days of delivery.4.2 Opened or used products are not eligible for return or refund, except in the case of a manufacturing defect.4.3 Each board is inspected before shipping to ensure it is in good condition. If you receive a defective board, please contact us as soon as possible after delivery to arrange a return and refund.4.4 We understand that products may be damaged during shipping, which is why we take all necessary precautions to protect them during transit. If you receive a damaged product, please refuse the delivery and contact us immediately to arrange an exchange or refund.4.5 We cannot accept returns or refunds for used surfboards or those damaged due to normal wear and tear. We encourage customers to carefully inspect the board before use and follow maintenance instructions to ensure a long product lifespan. (See FAQ section)4.6 Return shipping costs are the customer’s responsibility, except in the case of a manufacturing defect. 5. Intellectual Property5.1 All content on our website is the intellectual property of our company and may not be used for commercial purposes without prior authorization.5.2 The trademarks and logos on our website are the property of our company and may not be used without prior authorization. 6. Liability6.1 To the extent permitted by applicable law, we are not liable for indirect damage resulting from the use of our products or website. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability which cannot be excluded or limited under applicable law, nor does it affect your statutory rights as a consumer.6.2 The products we sell can be dangerous if not used properly; we are not liable for damage caused by improper use. (See FAQ section)6.3 We are not liable for damage caused by third parties, including carriers and third-party service providers. 7. Modification of Terms and Conditions7.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be published on our website.7.2 By continuing to use our website after changes are published, you agree to the updated Terms and Conditions. 8. Termination8.1 We reserve the right to unilaterally cancel any order if the customer fails to comply with these Terms and Conditions.8.2 Termination results in the cancellation of the order and a refund of any amounts already paid. 9. Warranty and Repairs9.1 Our products are guaranteed against manufacturing defects for 2 years from the date of purchase.9.2 The warranty does not cover damage caused by incorrect or abusive use of the products.9.3 If you encounter a problem with a product purchased on our website, please contact our customer service (via Instagram or email) to arrange a repair or replacement. 10. Personal Data Protection10.1 We are committed to respecting the privacy of our customers and protecting their personal data in accordance with applicable regulations.10.2 Data collected during an order (name, address, email, phone number, etc.) is necessary for order processing and will be shared only with our payment processor and shipping providers strictly for the purpose of fulfilling your order. It will not be sold or shared with third parties for marketing purposes.10.3 Customers may access, modify, or delete their personal data by contacting our customer service (via Instagram or email), and have the right to lodge a complaint with the relevant data protection authority (CNIL in France). 11. Jurisdiction and Applicable Law11.1 Any dispute related to these Terms and Conditions or the use of our website will be subject to the exclusive jurisdiction of the competent courts in our place of establishment.11.2 These Terms and Conditions are governed by and interpreted according to the laws in force in the country where we are established. 12. Language and Communication12.1 These Terms and Conditions are originally written in French; in the event of any discrepancy between the French and English versions, the French version shall prevail.12.2 Communication between customers and our customer service may be conducted in French or English. 13. Product Availability13.1 Products offered on our website are available while stocks last.13.2 If a product becomes unavailable after an order is placed, we will inform the customer as soon as possible and offer an alternative or a refund. 14. Force Majeure14.1 We cannot be held responsible for the failure to fulfill our obligations due to a force majeure event.14.2 A force majeure event is an unforeseeable, unavoidable, and external event that makes it impossible to fulfill our obligations. Voici la traduction en fran\u00e7ais du texte corrig\u00e9 : Conditions G\u00e9n\u00e9rales de Vente \u2013 EKAHI SURFBOARDS 1. Acceptation des Conditions G\u00e9n\u00e9rales de VenteEn utilisant notre site internet et en achetant nos produits, vous acceptez les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente. 2. 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