{"version":"1.0","provider_name":"Ekahi surfboards","provider_url":"https:\/\/ekahi-surfboards.com\/fr","title":"Shipping Policy - EKAHI SURFBOARDS | Ekahi surfboards","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"zNsckfBIzK\"><a href=\"https:\/\/ekahi-surfboards.com\/fr\/shipping-policy-ekahi-surfboards\/\">Shipping Policy &#8211; EKAHI SURFBOARDS<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/ekahi-surfboards.com\/fr\/shipping-policy-ekahi-surfboards\/embed\/#?secret=zNsckfBIzK\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Shipping Policy &#8211; EKAHI SURFBOARDS\u00a0\u00bb &#8212; Ekahi surfboards\" data-secret=\"zNsckfBIzK\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/ekahi-surfboards.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"English Version Shipping Policy IMPORTANT \u2013 PLEASE READ CAREFULLY BEFORE ACCEPTING DELIVERYAll our surfboards are packed and shipped in excellent condition from our warehouse. However, due to the fragile nature of surfboards, damage during transit can occur. It is your legal responsibility to inspect your delivery thoroughly upon arrival, in the presence of the courier. Upon Delivery \u2013 What You MUST Do: Inspect the packaging and goods immediately, while the delivery driver is present. Check that the number of items matches the delivery slip. Inspect all boxes and boards for damage: crushed areas, holes, pressure marks, tears, or open cartons. If any damage is visible, you have the right to: Refuse the delivery (especially if the damage is significant). Or accept it but: Note specific and detailed damages on the delivery receipt. Take detailed photos of the damage, the packaging, and the signed receipt. Email us those photos within 24 hours. IMPORTANT: By signing the delivery receipt without any reservations, you confirm the goods were received without visible transport damage. No claims for transport damage will be accepted after this point. This does not affect your right to return the product within the standard return period described in our Terms of Sale, which remains available regardless of whether reservations were noted at delivery. Legal Notice \u2013 Transport Risks and Responsibilities If no immediate reservations are made or if damaged goods are accepted without notes, insurance coverage for transport damage will be void. You may submit a claim to the carrier within 3 working days via registered mail with acknowledgment of receipt \u2013 but the process becomes much more difficult. About Fins and Accessories Fins are included inside the main carton in a small box. This box is placed under the board near the fin boxes, so please check carefully when unpacking. If the carton appears open, double-check that all contents are present. Return ShippingAny return shipment will be at the buyer&#8217;s expense, except when the product was declared damaged upon receipt in accordance with the procedure above.When arranging your own return shipment, you are responsible for packaging the board securely, and we strongly recommend taking out shipping insurance covering its full value. We cannot be held responsible for any damage occurring during a return shipment organized by the customer. If the board arrives back damaged due to insufficient packaging or a lack of insurance, your refund may be reduced to reflect the diminished value, or the return may be refused if the board is no longer resellable.All returns must be received by us within a maximum of 15 days from the original delivery date.Surfboard deliveries are made by appointment. If the customer is unreachable or absent during two delivery attempts, the product will be returned to us and the full round-trip shipping cost will be charged to the customer. Version Fran\u00e7aise Politique de livraison IMPORTANT \u2013 \u00c0 LIRE ATTENTIVEMENT AVANT D&#8217;ACCEPTER LA LIVRAISONToutes nos planches de surf quittent notre entrep\u00f4t en excellent \u00e9tat. Toutefois, en raison de leur fragilit\u00e9, des dommages peuvent survenir durant le transport. Il est de votre responsabilit\u00e9 l\u00e9gale d&#8217;inspecter soigneusement la livraison d\u00e8s son arriv\u00e9e, en pr\u00e9sence du livreur. \u00c0 la livraison \u2013 \u00c9tapes obligatoires : Inspectez imm\u00e9diatement l&#8217;emballage et les produits, en pr\u00e9sence du livreur. V\u00e9rifiez que le nombre de produits correspond au bon de livraison. Contr\u00f4lez les cartons et les planches pour tout dommage : carton \u00e9cras\u00e9, trou\u00e9, ouvert, marques de pression, etc. En cas de dommage visible, vous avez le droit : De refuser la livraison (surtout si le dommage est important). Ou de l&#8217;accepter sous r\u00e9serve : Inscrivez des remarques pr\u00e9cises sur le bon de transport. Prenez des photos d\u00e9taill\u00e9es des dommages, de l&#8217;emballage et du bon de livraison sign\u00e9. Envoyez-nous ces photos par email dans un d\u00e9lai de 24 heures. TR\u00c8S IMPORTANT : En signant sans mention de r\u00e9serve, vous confirmez que les marchandises ont \u00e9t\u00e9 re\u00e7ues sans dommage de transport visible. Aucune r\u00e9clamation pour dommage de transport ne pourra \u00eatre accept\u00e9e par la suite. Cela n&#8217;affecte pas votre droit de retourner le produit dans le d\u00e9lai standard pr\u00e9vu par nos Conditions G\u00e9n\u00e9rales de Vente, qui reste applicable que des r\u00e9serves aient \u00e9t\u00e9 \u00e9mises ou non \u00e0 la livraison. Mention L\u00e9gale \u2013 Risques de transport et responsabilit\u00e9s Si aucun dommage n&#8217;est signal\u00e9 \u00e0 la livraison ou si les marchandises sont accept\u00e9es sans remarque, l&#8217;assurance ne pourra couvrir aucun dommage de transport. Une r\u00e9clamation peut \u00eatre envoy\u00e9e au transporteur dans un d\u00e9lai de 3 jours ouvrables par courrier recommand\u00e9 avec accus\u00e9 de r\u00e9ception, mais la proc\u00e9dure sera beaucoup plus difficile. \u00c0 propos des ailerons et accessoires Les ailerons sont inclus dans le carton principal, dans une petite bo\u00eete s\u00e9par\u00e9e. Cette bo\u00eete est plac\u00e9e sous la planche, pr\u00e8s des bo\u00eetiers d&#8217;ailerons. Soyez attentif lors du d\u00e9ballage. Si le carton est ouvert \u00e0 la livraison, v\u00e9rifiez bien que tous les \u00e9l\u00e9ments sont pr\u00e9sents. Retour de marchandiseTout retour sera \u00e0 la charge de l&#8217;acheteur, sauf si le produit a \u00e9t\u00e9 d\u00e9clar\u00e9 endommag\u00e9 \u00e0 la r\u00e9ception selon la proc\u00e9dure ci-dessus.Lorsque vous organisez vous-m\u00eame le retour de la planche, vous \u00eates responsable de son emballage s\u00e9curis\u00e9 et nous vous recommandons vivement de souscrire une assurance transport couvrant sa valeur totale. Nous ne pouvons \u00eatre tenus responsables de tout dommage survenu lors d&#8217;un retour organis\u00e9 par le client. Si la planche nous parvient endommag\u00e9e du fait d&#8217;un emballage insuffisant ou de l&#8217;absence d&#8217;assurance, le remboursement pourra \u00eatre r\u00e9duit en fonction de la perte de valeur constat\u00e9e, voire refus\u00e9 si la planche n&#8217;est plus revendable.Tout retour doit nous parvenir dans un d\u00e9lai maximum de 15 jours \u00e0 compter de la date de livraison initiale.La livraison des planches de surf s&#8217;effectue sur rendez-vous. Si le client est injoignable ou absent lors de deux tentatives de livraison, le produit nous sera retourn\u00e9 et les frais de transport aller-retour seront factur\u00e9s au client."}